Internal communication education in universities of applied sciences in the Netherlands
Bram Hendrawan; Marjon Elshof; Lisanne Verkuil
The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
Choosing your charity: the importance of value congruence in two-stage donation choices
van Dijk, Mathilde; van Herk, Hester; Prins, Remco
Monitoring mobilization
Petra Sneijder (Onderzoeker); Baukje Stinesen (Onderzoeker); Maartje Harmelink (Onderzoeker); Annette Klarenbeek (Lector)
When does study abroad foster intercultural competence?
van der Poel, Marcel H. (International Business)
Mapping out the customer’s journey
Drs Robert van Ossenbruggen; Dr Gerrita van der Veen (Lector)
CSR communication: quo vadis?
Golob, Ursa; Podnar, Klement; Elving, Wim (Communication, Behaviour & Sustainable Society); Ellerup Nielsen, Anne; Thomsen, Christa; Schultz, Friederike
Facilitating age diversity in organizations ‐ part II: managing perceptions and interactions
Annet de Lange; Jürgen Deller; Beatrice van der Heijden; Guido Hertel
Optimising Nokia's marketing approach based on consumer behaviour
José Hoogland (Student); P.M. Koelemij (Begeleider)
Handling Culture
P.J.M. van Nispen tot Pannerden (Lector)