What characteristics of heritage hotels impact the most in terms of guest expectations and perceptions?
Mateo Robalino Martinez (Student); Klaes Eringa (Begeleider)
Increasing Guest Satisfaction through the Customer Journey
Belt, HT (Marliek) van den (Student)
Do we really need more guest workers?
Pot, A.N.M. (Student); Uenk-Barten, C.
How a City in Crisis Reinforces and Reverses Social Dynamics: Field Notes from a ‘Corona’ Day Shelter for Undocumented Youth in Amsterdam
Lieke M. Wissink (Onderzoeker)
De gastbeleving van de zakelijke gast
Morren, SE (Shanine) (Student)
Adjusting the co-living concept of The Student Hotel Amsterdam City to improve the guest experience
Wallner, LM (Luca) (Student)
Hoe kan een guest journey de gastvrijheidsbeleving optimaliseren?
Koster, J (Jeanine) (Student)
Are urban water bodies really cooling?
Jacobs, Cor; Klok, Lisette; Bruse, Michael; Cortesão, João; Lenzholzer, Sanda; Kluck, Jeroen (Lectoraat Water In En Om De Stad)
Tinkering with sustainability performance
Dommerholt, Egbert
Satellite lifelines
Löfgren, Isabel