This paper analyses the ways in which informal mediation channels facilitate service delivery in the Citizen Service Bureaus at the Municipal Corporation of Delhi and give rise to an interplay between formal and informal institutions. In particular, the personal backgrounds of brokers as informal mediators …

Launching smart city activities and projects requires political support. For sustainable approaches, a concrete strategy, and leadership endorsement from the municipal government is crucial. In accordance with the most prevalent definitions of a smart city, postulating that a city must enhance quality …

Door de komst van steeds meer contractvormen in de GWW- sector (grond-, wegen- en waterbouw) is het voor veel opdrachtgevers en aannemers niet meer duidelijk wanneer welke contractvorm het beste toegepast kan worden. Om hier wat meer duidelijkheid in te krijgen zijn wij dit gaan onderzoeken. Na een uitgebreide …

Before the change of the system in 1989 decisions were made by the communist state-party and all citizens of Hungary had to do was simply obeying these decisions; publicly questioning the communist rule was not done. What followed in the years after was a somewhat passive state of mind. Consequently, …

In 1999 the Gele Rijders (Yellow Riders), the traditional name for the soldiers of 11 Battalion Horse Artillery, and with them soldiers, hussars, and gunners of numerous other units, were deployed to the municipality of Orahovac in Kosovo. In the evaluation report the Secretary of Defence sent to Parliament …