Expectations and Performance
D.N.D. Meurs (Docent); F. Koster; P.J.M. van Nispen tot Pannerden (Docent)
Turning customers into promoters of the brand
Rolf Tjalsma (Student)
Industry and chain responsibilities and integrative social contract theory
Wempe, J.F.D.B. (Johan) (Lector)
Nokia's reputation and the SOMO Report
Annemarie de Weijer (Student); Z. Kahar (Begeleider)
Design science research approach a way for implementing competence based internships
Wouter van Rennes; Josephine Lappia (Lid Lectoraat)