In 2004 Joke Hermes was appointed professor (lector in Dutch) at hogeschool Inholland (University of Applied Sciences). Since then she has researched media, culture and citizenship, currently with a focus on inclusion and the creative industries. She specialises in participative forms of audience research. …

Monitoring the technical state of an urban drainage (UD) system is at the core of asset management, the deployment of visual inspection technology (either using direct visual access for inspection of applying photo and/or video cameras) was and has remained the main method of gathering information on …

A systematic operation, maintenance, and rehabilitation program is an essential element in the management of a wastewater collection system. Effective inspection, cleaning, and rehabilitation are key processes for optimizing the proper functioning of a collection system. 7-1 7.1 Methods and Equipment …

This is a summary of this problem-solving research to gain a quick insight into all key findings and discussions. This research aims to answer the main question which is "How to reduce the order picking process time in the fulfillment center of Asyad Express in Muscat with 30% compared to the current …

It is argued that both continuous improvement and growth in one direction, are (sometimes partly) based on the illusion of control. It is precisely through our actions, by exerting as much control as possible over both natural and artificial processes, that we make things worse, often despite our good …

Health and social well-being depend on many contextual facets which are interdependent in a complex way and are all but limited to the field of cure and care. Publications of the World Health Organization and the Dutch Ministry of Health show that good health also depends on socioeconomic aspects such …

Despite continuous improvement, lifelong learning, and plan-do-check-act cycles, every new day the planet is a little worse off than the day before! In the first 10 months of this year alone, an area the size of the Netherlands has been deforested and twice that area has been added to desert! Technology …

There is a difference between doing the right (or wrong) things and doing things right (or wrong). The first is often referred to with the term leadership. The term managing refers to doing things right (planning, organizing, etc.). Leadership and management concern two related but clearly distinguishable …

Older technologies, such as violins and computers, differ from newer technologies (Internet search engines, robots, chatbots, etc.). Older technologies are primarily tools for achieving our own stated goals, while new technologies are often used by third parties, whereby we ourselves are sometimes used …

Self-determination theory is hugely popular in peer reviewed psychology, while it is both a very general theory, and in nature common sense. However, it seems to be, as John Maynard Keynes argues. that “It is better to be roughly right than precisely wrong.” Psychology can hardly be blamed for being …