De grootste kennisbank van het HBO

Inspiratie op jouw vakgebied

Vrij toegankelijk

Terug naar zoekresultatenDeel deze publicatie

How does job meaningfulness prevent surface acting through positive emotions?

Open access

Rechten:

How does job meaningfulness prevent surface acting through positive emotions?

Open access

Rechten:

Samenvatting

The focus of this research is on how job meaningfulness can mitigate surface acting by facilitating the experience of genuine positive emotions. However, the findings reveal that simply experiencing positive emotions is not enough to reduce surface acting. Employees must also identify with the hotel's vision, mission, and values, indicating that a good Person-Organization fit is crucial. As a result, it is recommended that this factor be included in the recruitment process to ensure that potential employees are a good fit for the hotel, reducing the need for them to feign emotions later on.

OrganisatieHotelschool The Hague
OpleidingHospitality management
Jaar2023
TypeBachelor
TaalEngels

Op de HBO Kennisbank vind je publicaties van 26 hogescholen

De grootste kennisbank van het HBO

Inspiratie op jouw vakgebied

Vrij toegankelijk