Samenvatting

This report is an advisory report with an action plan as a conclusion about the implementation of the UN’s sustainable development goals into the daily work routine of Landhotel Voshövel. Landhotel Voshövel is a 4**** superior wellness hotel in Schermbeck, Germany. The report is split into five main chapters. The first chapter is the introduction of this report. An explanation of the client is given for whom this research is done. The management problem is described in connection to the motivation of this research. At the end of the introduction the management question of this research is presented. The introduction is followed by chapter two which is about the knowledge needed. The research design that is used for this research is presented, followed by an explanation of the knowledge needed for finding a suitable solution to the management problem. After that a description of how the knowledge needed is collected is given. In the next chapter, chapter three, the findings of the research are presented. The findings of the desk research are shown first. Next, the findings of the field research are presented which is done in terms of interviews and an employee survey. Finally, the results of the research are connected to the sustainable development goals and a gap analysis is carried out to show what can be done at Landhotel Voshövel to successfully implement the SDGs. After the findings, some options for a solution are described in chapter four. In total, seven different options are mentioned. The last chapter, chapter five, is the conclusion of the report and is presented in form of an action plan. First, a general conclusion is drawn from the results of the research. Second, some critical success factors and key performance indicators are revealed that help Landhotel Voshövel to keep track of success during the implementation of the advised actions. Third, the different options that are described in chapter four, are compared to each other by means of criteria. After that the best options are advised to the hotel and described in detail. The personnel and material resources that are needed for realising the options are presented, followed by the financial consequences of the different options. Furthermore, Landhotel Voshövel is provided with a suggested time plan for the implementation of the advice. Finally, an outlook of the research is presented which is about the limitations, but also the possible future development of this research.