Samenvatting

Stichting GameLab Oost is struggling with their workflow UX/UI research and design. This aspect of their protypes often must be re-done by the people of Conceptlicious because of the shortcomings. This means that Conceptlicious invests their time and therefore money in improving Stichting GameLab Oost’s products without getting anything in return, since Stichting GameLab Oost is a foundation and doesn’t revolve around profit.  To grasp why the quality of the UX/UI research and design were of the lower standard, an interview was necessary. The project manager stated that Stichting GameLab Oost runs solely on interns and that it is rare for them to specialise in UX/UI. As a result of having no structure to work with, this aspect of the development process often got brushed over and executed with too little knowledge; which led to poor quality.
The goal of this research is to develop a product that will serve as a solution to this problem. To reach this goal, the next research question was stated: What tool can inform- and help interns with structurally applying UX/UI research and design in Stichting GameLab Oost?
To find the points of complication concerning UX/UI for inexperienced people, an interview with the current only UX/UI intern at Stichting GameLab Oost was held. These results combined with results from tests done with inexperienced individuals disclosed that the main struggles concerned terminology and structure due to the overflow of available information.
Collecting and assembling the necessary information that interns need to learn required the input of professionals. By conducting a survey and doing tests, several plausible options surfaced. This was reviewed and discussed with the project manager which resulted in a final structure for the workflow.
Lastly the carrier of the workflow needed to be developed. One of the requirements of the product is that it should be interactive. This fact, combined with the knowledge that Stichting GameLab Oost’s resources to produce anything are limited and that it needed to be easy to use due to the complicated nature of the topic, resulted in there not being many options. After again reviewing and discussing, the best tool would be a card method kit.
The card method kit tool called “The UX/UI workflow kit” contains cards that provide a structure of tasks to do that are essential to UX/UI research and design, and in what order to do them. Each card shows what needs to be done and explains its goal and why it is necessary. It also mentions recommended sources or tools to use for that specific card, so that there is a starting point for the user.