Samenvatting

Built on and inspired by existing knowledge, we have conceptualised a model in which two different user
types (occupants and facility managers) are positioned to the building and its climate and regulatory
systems. Thus, a feedback loop and interaction take place among all actors involved. The users, as well as
the building itself, have a level of agency and control over the building climate and provide feedback to each
other through their actions and behaviour. Following the model, several research questions were defined.
These deliverable answers one of them: What are the requirements for an interface that supports control
and feedback for facility managers and building dwellers?
We have conducted user research over several months to define requirements for the interfaces that will
support the interaction between users and the building. Interviews have yielded user data that have enabled
us to define an early set of user need statements and two user personas. A workshop during the consortium
meeting on 17 November 2022 was held to inform and gather feedback on these results.
The user need statements and personas defined in this project phase will serve as a basis for design cycles
in which we will design and test interfaces within the B4Blabs. Results from this iterative approach will
further finetune and shape these requirements as we go. Therefore, the requirements presented in this
deliverable should be regarded as a ‘living document’ rather than a ‘set in stone’ record.