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Interfacing Between Social Media, Business Processes and Users : A Design Case Study

Open access

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Interfacing Between Social Media, Business Processes and Users : A Design Case Study

Open access

Rechten:Alle rechten voorbehouden

Samenvatting

In this paper, we will argue that developments in social media in the past few years open up an opportunity space for developing "integration software". Such software supports company specific use cases, while the software expands on existing social media infrastructure through web API's. We have explored this opportunity space for social media integration in companies with a conceptual design project. Seven groups of students designed and built "integration software" for two different companies. In this paper we present the three most interesting student concepts and identify challenges and opportunities for building "integration software".

OrganisatieHAN University of Applied Sciences
AfdelingAcademie Engineering en Automotive
Academie IT en Mediadesign
LectoraatNetworked Applications
Jaar2011
TypeConferentiebijdrage
TaalOnbekend

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