Stress in relatie tot de fysieke werkomgeving
Stress in relatie tot de fysieke werkomgeving
Samenvatting
This study examined the relationship between the physical work environment and the amount of stress
office workers experience. The goal of this study is to develop an instrument to measure the amount
of stress office workers experience in their work environment from physical factors. The results were
obtained from literature, through interviews and by co-creation. The results indicate that a work
environment consists of different factors including artificial lighting, noise, air quality, esthetics,
interpersonal distances, view from an office window, natural lighting, ergonomic conditions, interior
décor, plants, autonomy, compatibility, cohesion, number of walls, odor, social density and
temperature. Results indicated a relation between the amount of stress an office worker experience
and the factors of a work environment. Some of these factors (odor, social density, temperature) are
indirectly related to stress. In an office environment with bad conditions, such as a bad odor, or higher
social density or an unpleasant temperature, the factors relate to lower job satisfaction and this leads
to higher levels of stress office workers experience. In the prototype of the instrument all factors are
measured by the amount of experienced stress they cause. Some factors are measured by direct data,
such as measuring the temperature, noise levels, humidity, lighting and the interpersonal distance.
The interviews revealed that personal differences are important. The need for structure, need for
privacy, need for autonomy, sensibility and extraversion – introversion are measured to get a good
indication which person experience more stress by which factor. Overall more research is needed to
make a better instrument that zoom on the personal differences.
Organisatie | Hanzehogeschool Groningen |
Opleiding | Toegepaste Psychologie |
Afdeling | Academie voor Sociale Studies |
Jaar | 2016 |
Type | Bachelor |
Taal | Nederlands |