In today’s dynamic business landscape, the continuous development of employee skills is an important driver for innovation and performance in the workplace. However, employee skillsets are often inadequate, posing a challenge for organisational innovativeness and performance. Although concepts and instruments …

Collaborative robot arms (cobots) are gaining a strong foothold in contemporary manufacturing workplaces. While more information about the cobot’s impact becomes available, crucial design, work perception, performance, and strategic implications are systematically overlooked. Following a modern sociotechnical systems …

Organizations and enterprises search for ways to exploit the vast amount of data that is produced by citizens, sensors, devices and administrative processes. Capitalizing on the produced data should be done responsibly by preventing, mitigating and managing undesired side effects such as violation of …

This deaf-led work critically explores Deaf Tech, challenging conventional understandings of technologies ‘for’ deaf people as merely assistive and accessible, since these understandings are predominantly embedded in medical and audist ideologies. By employing participatory speculative workshops, deaf …

Small and medium-sized production companies face many challenges in decision making about planning, maintenance, and other operational processes due to challenges of high variety in customer demand, configurations of the production processes, technologies used and so on. Operation Digital Twinning is …

System-shifting design has been presented as a research stream in systemic design in which different ways of impacting sociotechnical systems can be discussed and developed. One important aspect of this field is to explore collaboration and co-design with diverse system stakeholders in and across projects …

In the last few years, many organisations of public and private origin representing the ecosystem have joined forces to combat societal challenges by means of mission-driven innovation. Although the organisation and collaboration among such organisations and individuals are already extremely challenging, …

The urban energy transition is crucial for a sustainable future. To support this transition, Digital Twins are employed in an increasing fashion, providing decision makers with data-driven insights from mainly technological perspectives. Based on a case study of a neighbourhood in a Dutch municipality, …

Smart speakers are heralded to make everyday life more convenient in households around the world. These voice-activated devices have become part of intimate domestic contexts in which users interact with platforms.This chapter presents a dualstudy investigating the privacy perceptions of smart speaker …

The variety of activities employed by community energy organisations has broadened considerably. Drawing on Social Movement Theory, we argue that these activities indicate that energy communities engage in ‘prefigurative’ activities; they create in their own environment the decentralized and democratic …