This paper examines how a serious game approach could support a participatory planning process by bringing stakeholders together to discuss interventions that assist the development of sustainable urban tourism. A serious policy game was designed and played in six European cities by a total of 73 participants, …

Although empathy is an essential aspect of co-design, the design community lacks a systematic overview of the key dimensions and elements that foster empathy in design. This paper introduces an empathic formation compass, based on a comparison of existing relevant frameworks. Empathic formation is defined …

This study aims at validating the transferability of the Empathic Handover approach, which we originally developed for the co-design process of a dementia simulator. We argue that empathy in design is operationalised using five factors: emotional interest, sensitivity, self-awareness, personal experience, …

This study aims at validating the transferability of the Empathic Handover approach, which we originally developed for the co-design process of a dementia simulator. We argue that empathy in design is operationalised using five factors: emotional interest, sensitivity, self-awareness, personal experience, …

In an on-going smart city development project, we are exploring the potential of distributed conversational speech interfaces in the public context of a city. By using the well-known Wizard of Oz method in combination with a lo-fi prototype, we involve participants in co-design with the focus on potential …

Urban communities are particularly vulnerable to the future demand for food, energy and water, and this vulnerability is further exacerbated by the onset of climate change at local. Solutions need to be found in urban spaces. This article based around urban design practice sees urban agriculture as a …

Abstract Background: With the growing shortage of nurses, labor-saving technology has become more important. In health care practice, however, the fit with innovations is not easy. The aim of this study is to analyze the development of a mobile input device for electronic medical records (MEMR), a …

Digital technologies permeate and transform organisational practices. As a society, we need means to explore the uncharted terrain that lies ahead and the desirability and consequences of possible courses of action to move forward. We investigate a design approach, called ‘future probing’, to envision …

De auteurs "allen werkzaam bij TNO, hebben zich gebogen over inclusieve technologie. Dat is technologie die kwetsbare mensen ondersteunt in het zoeken naar werk en/of aan het werk blijven. Belangrijke factoren hierbij zijn zoekintentie, -vaardigheden, goede taakuitvoering, vitaliteit, ontwikkeling en …

Uit het artikel: "Gegeven het feit dat we leven in een volatiele wereld en innovatie veel onzekerheid met zich meebrengt, is het wenselijk dat mensen en organisaties enerzijds hun vermogen ontwikkelen tot adaptief reageren (Uhl-Bien & Arena, 2017), anderzijds anticiperen op de toekomst"