The intersection of financial technology (FinTech) and financial inclusion is increasingly recognized in both academic research and policy as a powerful tool for addressing global challenges and supporting sustainable development. Financial inclusion is essential for achieving the United Nations' sustainable …

Bringing together perspectives from academia and practice, this second edition Research Handbook provides fresh insights into debates surrounding digital technology and how to respect and protect human rights in an increasingly digital world. New and updated chapters cover the issues posed by the management …

Klanten positief over sociale robots: gebruiksgemak en plezier wegen zwaarder dan bezorgdheden" (Van de Sanden et al., 2025) presenteren Stephanie van de Sanden, Tibert Verhagen, Ewout Nas, Jacqueline Arnoldy, Filip Otten en Koen Hindriks de resultaten van een grootschalig praktijkonderzoek naar klantpercepties …

Abstract Digital twinning of logistics vehicles can enhance decision making, to determine the right vehicle to use for the right duty (e.g. an EMS vehicle’s ability to negotiate the roundabouts in a route) and predict future tyre wear using vehicle telemetry (i.e. how much rubber is worn out and how …

This article discusses the development of simulation models in the energy education of tomorrow, in order to gain deeper insight into the functioning of technical installations. The related research focuses on designing a method to simulate complex hydraulic systems and to incorporate these simulations …

Complex eHealth interventions—featuring multiple components within dynamic systems—are used for healthcare improvement. Public–private partnerships (PPPs), combining resources, expertise, and technology, are crucial in this context. Yet, integrating these interventions into practice remains challenging. …

Rapid progression in generative artificial intelligence technology facilitates faster and easier conversational agent design. However, deploying conversational agents is challenging and can easily have adverse effects. To this end, more conceptual clarity on how to design for, for example, trust, in …

This thesis was developed within the context of the Launch Your Career (LYCar) pro-gramme at Hotelschool The Hague, and conducted during a professional internship at TreasureBox BV. It explores how automation technologies can support the housekeeping department in luxury hotels, with NH Collection Grand …

As the world transitions toward sustainable energy systems, the integration of digital technologies in energy infrastructure has introduced new cybersecurity challenges. Smart grids, renewable energy networks, and data-driven management systems depend on secure digital communication to ensure stability …

Emergency responders (ERs) work in dynamic, complex, and unpredictable environments. The integration of increasingly advanced sensor and artificial intelligence technology affects the work processes and decision-making of ERs and leads to new challenges regarding efficient and responsible human-AI cooperation. …