Bringing together perspectives from academia and practice, this second edition Research Handbook provides fresh insights into debates surrounding digital technology and how to respect and protect human rights in an increasingly digital world. New and updated chapters cover the issues posed by the management …

Klanten positief over sociale robots: gebruiksgemak en plezier wegen zwaarder dan bezorgdheden" (Van de Sanden et al., 2025) presenteren Stephanie van de Sanden, Tibert Verhagen, Ewout Nas, Jacqueline Arnoldy, Filip Otten en Koen Hindriks de resultaten van een grootschalig praktijkonderzoek naar klantpercepties …

Abstract Digital twinning of logistics vehicles can enhance decision making, to determine the right vehicle to use for the right duty (e.g. an EMS vehicle’s ability to negotiate the roundabouts in a route) and predict future tyre wear using vehicle telemetry (i.e. how much rubber is worn out and how …

Educational Technology (EdTech) refers to digital tools designed to advance education by enhancing teaching and learning experiences and streamlining administrative tasks. These tools play an increasingly central role in education, transforming how students learn, teachers instruct, and institutions …

Complex eHealth interventions—featuring multiple components within dynamic systems—are used for healthcare improvement. Public–private partnerships (PPPs), combining resources, expertise, and technology, are crucial in this context. Yet, integrating these interventions into practice remains challenging. …

Rapid progression in generative artificial intelligence technology facilitates faster and easier conversational agent design. However, deploying conversational agents is challenging and can easily have adverse effects. To this end, more conceptual clarity on how to design for, for example, trust, in …

This thesis was developed within the context of the Launch Your Career (LYCar) pro-gramme at Hotelschool The Hague, and conducted during a professional internship at TreasureBox BV. It explores how automation technologies can support the housekeeping department in luxury hotels, with NH Collection Grand …

Grounded in the Stereotype Content Model, Risk Perception Theory, Technology Acceptance Model, and Relational Embeddedness Theory, this research delves into the relationship between chatbot conversation styles, customer risk, and the mediating role of chatbot acceptance and tie strength in online shopping. …

Digital game-based learning (DGBL) is a pedagogical approach employed in educational contexts, wherein digital games are utilised to effectively attain specific learning outcomes. For teacher professional programmes to develop appropriate curricula on DGBL pedagogy, it is important to understand how …

Background: The adoption of mobile health (mHealth) technologies among older adults remains significantly lower than in younger populations, despite their potential to promote healthier lifestyles and mitigate age-related health risks. Objective: This study aims to explore the perspectives of retirement-age …