Schuld en boete
Gercoline van Beek (Onderzoeker)
De toekomst van Customer Experience
Harald Pol (Lid Lectoraat); Jacqueline Sant (Onderzoeker); Dies Weijschedé (Onderzoeker)
Leading collaborative innovation in schools
Angela de Jong (Phd)
Enhancing Service Interactions with Conversational Agents
Michelle van Pinxteren (Phd)
Fostering supportive structures for families in the neighbourhood
Rumping, Sanne (Lectoraat Jeugdzorg); Fukkink, Ruben; Boendermaker, Leonieke
Family, health, and wellbeing: the lives of Chinese immigrants in the Netherlands
Cheung, Sie Long; van der Schans, Cees; Krijnen, Wim; Hobbelen, Hans
Spotless? Perceived Cleanliness in Service Environments
Vos, Martijn; Pruyn, Ad; Mobach, Mark P.; Galetzka, Mirjam; van Hagen, Mark
Influence Operations in Cyberspace
Peter Pijpers
Stepping into the Void
Monica den Boer
Virtual community in de georganiseerde sport
Nanny Adriana Maria Wilhelmina Kuijsters-Timmers (Phd)