The hard side in total quality management of measurement and data analysis can only be successful if it is replenished with the soft side, the people side. This conclusion has serious consequences for the education of professionals, especially managers. Managers should be trained in soft skills, trained …

The Business and Marketing Communication Plan for the QualityTourism Awards aims to understand the current market situation in the tourism industry, along with finding the most appropriate marketing and communication tools to introduce the new QualityTourism Awards to the tourism market. Furthermore, …

ABSTRACT This article argues that the role of the lecturer in an internationalised higher education institution is not limited to teaching internationally or interculturally diverse groups of students. Teaching staff members will normally be required to undertake a variety of tasks, which require different …

This paper describes a research about the changing role and competences of teachers and the willingness of the teachers to change. The researchers developed and conducted a survey at Fontys University of Applied Sciences department engineering to find out how teachers teach and how they would want to …

In September 2009 the department of Engineering of Fontys University of Applied Sciences in the Netherlands has started a pilot honours program for excellent engineering students called PRogram OUstanding Development (PROUD). Aim of this program is to give those engineering students, who have the ambition, …

Purpose The purpose of this paper is to emphasise the importance for libraries to address the issue of media literacy in the internet age. The library must claim its key expert role in the field of literacy. The library can function as a platform and playground for consuming and producing media content. …

Met de groei van het aantal paardensport-opleidingen rijst de vraag of de kwantitatieve groei de kwaliteit van afgestudeerden niet teveel beïnvloedt. Het enthousiasme onder de leerlingen is groot, want zij kunnen van hun hobby hun beroep gaan maken. Maar realiseren de toekomstige afgestudeerden zich …

Het doel van dit onderzoek is het identificeren en definiëren van de benodigde competenties van een hippisch ondernemer, welke nu en in de nabije toekomst actief is in het primaire segment, om in te kunnen spelen op de ontwikkelingen in de markt. Binnen het primaire segment bevinden zich verschillende …