In the Netherlands, the position of the city center is transitioning from a place-to-buy to a place-to-be. This means that the city center is changing from a place where people come to shop, to a place where people come to meet and experience. This shift causes Municipalities to reevaluate the position …

Now, that the European cities are overcoming the recent economic challenges, they accelerate the development of major housingschemes to accommodate their growing urban population. Amsterdam for instance, sets out to construct 50,000 new homes by 2025. Parallel to this, the City Council presented a new …

Urban planning will benefit from tools that can assess the vulnerability to thermal stress in urban dense cities. Detailed quick-scan heat stress maps, as made in this study for Johannesburg, have proven valuable in the decision-making process on this topic. It raised awareness on the urgent need to …

We, humans have our roots in pre-Anthropocene eras where we gathered skills for survival and establishing our culture. The cumulated tacit knowledge, the skills, ideas and experiences that can only be shared by personal contact and mutual trust, is evolved and cumulated during this pre-Anthropocene era. …

‘Old’ marketing, such as flyers and newspaper ads, did not work that well anymore for Sport2000 Bakker, and was becoming too expensive. They assumed that social media would be a cheaper, more effective, and goal-oriented marketing tool. Sport2000 Bakker was also seeking more customer participation and …

In urban planning, 3D modeling and virtual reality (VR) provide new means for involving citizens in the planning process. For municipal government, it is essential to know how effective these means are, to justify investments. In this study, we present a case of using VR in a municipal process of civic …

Municipalities increasingly seek to include citizens in decision-making processes regarding local issues, such as urban planning. This paper presents a case study on using Virtual Reality (VR) in a process of civic participation in the redesign of a public park. The municipality included citizens in …

This chapter helps the reader to define the principles of motivational interviewing (MI) and coaching, understand the intervention and tasks associated with the integrated case management process, relate patient engagement and adherence to motivational coaching and to understand patient-centered preference …

Nursing staff working in long-term institutional care attend to residents with an increasing number of severe physical and cognitive limitations. To exchange information about the health status of these residents, accurate nursing documentation is important to ensure the safety of residents. This study …

Reliable management information is invaluable for policymakers and advisers to make informed policy decisions. Depending on the information needs of the policymakers and the characteristics of the data required, different approaches exploiting different ways to process data from multiple sources, may …