This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

The following research justification report shows to which extent The Garage Innovation Studio needs to adapt its operations to make it a more appealing and viable replacement option for HZ students going on their minor, internship, or apprenticeship. Meeting the expectations and satisfying the needs …

This graduation project was conducted for Thales Nederland B.V., Hengelo. The primary goal of this graduation assignment was to explore and research whether or not gaming devices could be used to increase usability while performing various combat operations within TACTICOS (a Combat Management System …

Purpose: This study aimed to evaluate the implementation of a physical activity counseling program in rehabilitation and to study heterogeneity in received counseling and investigate its association with changes in patients' physical activity outcomes. Methods: This prospective cohort study was conducted …

Supportive relationships between students and their educational faculty and staff can foster positive outcomes such as students’ involvement and development. However, research investigating how students perceive the quality of their relationships with educational faculty/staff (i.e., relationship quality) …

Research Findings: The parental role in supporting young children’s oral language development at home is crucial for children’s language and literacy development. However, there is limited expertise in how teachers can support lower-educated parents effectively to enhance their interactions with their …

At the end of 2019, the Municipality of Rotterdam commissioned Humanitas ESSM to research the situation of male sex workers in the area of Rotterdam. This demographic often goes unnoticed in sex work-related policies and interventions by public authorities. The Municipality spotted their knowledge gap …

The changes that have taken place in higher education in the last decade, such as output-based funding, global competition, and the marketization of higher education, call for a re-focus on the establishment of bonds between students and their educational institution. Previous studies have emphasized …

Objective To obtain insight into experiences of patients with a neuromuscular disease and chronic fatigue and their healthcare professionals regarding content and delivery of a multidisciplinary outpatient self-management group programme to improve social participation. This will inform future implementation. …

City Hospitality is a concept created to enhance the welcoming feeling in cities for tourists. Visitors whose expectations are exceeded, are known to act as ambassadors for their destination and are more likely to return and spend more during their trip. It is unclear whether City Hospitality can contribute …