Social media is a trend in the field of marketing communications. Earlier research has shown that it is of great importance for organisations to embed consumer conversations in their marketing strategy. In our online and branded universe, this will only become more significant in the future. Unfortunately, …

Prospective adoptive parents who take part in a Dutch adoption assessment procedure are asked to write down their life stories. In this article we examine how information from the life stories is deleted, selected and transformed into a topic to talk about in an assessment interview and/or to write about …

This past summer, three Belgian intellectuals held a conversation for Open about the renewed attention to the 'makeability' of city and society. Moderated by sociologist Pascal Gielen, philosopher Lieven de Cauter, urban designer Michiel Dehaene and sociologist Rudi Laermans discuss such topics as the …