Scientific evidence shows that context-related situational factors (leadership, co-workers, and organisational culture) influence unethical rule breaking behaviour. However, it needed to be identified whether this evidence also applies to F&B service departments in five-star hotels and what aspects will …

Leaders are at the heart of organizational value integration. Ensuring ethical leadership from top management within the hospitality industry which is heavily focused on human interaction is crucial in ensuring all stakeholders are ethically treated. Since many four-five star hotels in Thailand have …

The research aims at proving the impact of joining UN Global Compact on students' ethical behaviour. The research goal is to convince Hotelschool The Hague to join UN Global Compact and provides evidence on impact on the students.

The main problem within the hospitality industry lies with a significant food waste occurring in kitchens due to overproduction and kitchen employee behaviours causing environmental, complex ethical and economic issues. The research answers the question: What is the impact of AI technology (like Orbisk) …

Although there has been an increased interest from academics on the topic of women in executive positions, a good proportion of the research focuses on justifying the need to have more women through financial (e.g. bottom line) and non-financial (e.g. corporate social responsibility reporting) reasonings. …

The overall employee stress levels have increased with almost 20% over the last three decades and currently, the biggest source of stress at the workplace is one’s boss (Korn Ferry, 2018; Chamorro-premuzic, 2020). As stress is transferable from person to person, it is of importance that managers are …

The hotel industry is particularly vulnerable to sex trafficking due to the limited oversight in multinational hotel chains, as well as the anonymity and limited traceability that hotels offer. In fact, hotels are the third most likely venue for sex trafficking to occur, with 90,000 recorded cases in …

This paper introduces the design principle of legibility as means to examine the epistemic and ethical conditions of sensing technologies. Emerging sensing technologies create new possibilities regarding what to measure, as well as how to analyze, interpret, and communicate said measurements. In doing …

Pressure on natural resources, unsustainable production and consumption, inequality and a growing global population lie at the base of the big challenges that people face. This chapter investigates how businesses can take responsibility in dealing with these challenges by means of frugal business model …

Since 2020, the COVID-19 pandemic has had a major impact on personal, social and societal life worldwide. The virus threatens the physical health, social contacts and financial and economic security of many. The pandemic has led to polarisation in society, to an increase in social inequality, to a threat …