A chatbot’s design affects how customers perceive its competence and usefulness, both significant predictors of technology acceptance. The preferred design principles vary with the customer’s emotional state and personality, making it unrealistic to come up with a static design that serves everyone. …

African citizens are increasingly being surveilled, profiled, and targeted online in ways that violate their rights. African governments frequently use pandemic or terrorism-related security risks to grant themselves additional surveillance rights and significantly increase their collection of monitoring apparatus …

The evolving landscape of science communication highlights a shift from traditional dissemination to participatory engagement. This study explores Dutch citizens’ perspectives on science communication, focusing on science capital, public engagement, and communication goals. Using a mixed-methods approach, …

This guide was developed for designers and developers of AI systems, with the goal of ensuring that these systems are sufficiently explainable. Sufficient here means that it meets the legal re quirements from AI Act and GDPR and that users can use the system properly. Explainability of decisions is …

Abductive thematic analysis blends empirical observations with theoretical frameworks, fostering a continuous and dynamic exchange between research evidence and theory. It is distinct from other forms of analysis as it is underpinned by pragmatism and is flexible in its adoption of theory to best answer …

Purpose In postgraduate medical education, guided group reflection is often applied to support professional identity formation. However, little is known about how guided group reflection is shaped and how it works. Our scoping review synthesizes existing evidence about various approaches for guided group …

It is now widely accepted that decisions made by AI systems must be explainable to their users. However, in practice, it often remains unclear how this explainability should be concretely implemented. This is especially important for nontechnical users, such as claims assessors at insurance companies, …

This book explores inspirational entrepreneurial activities in the tourism industry of Ladakh, India. It particularly looks at ways to develop an entrepreneurial yet environment-friendly tourist destination. The book starts off with in-depth historical reflections of entrepreneurship and tourism in one …

Emergency responders (ERs) work in dynamic, complex, and unpredictable environments. The integration of increasingly advanced sensor and artificial intelligence technology affects the work processes and decision-making of ERs and leads to new challenges regarding efficient and responsible human-AI cooperation. …

In 2030, more than 80% of the Dutch population will live in urban areas. This rapid urbanization brings significant challenges, such as air pollution, a shortage of green spaces, heat stress, and other urgent issues that threaten our living environment, but it also offers opportunities: the chance to …