Given the hospitality industry's quick rebound and volume growth in most OECD nations following the Great Recession, the hotel sector in the Netherlands is currently experiencing a severe labour shortage that predates the Covid-19 epidemic (Joppe, 2012). Staff shortages and cost-cutting measures in the …

Renaissance Amsterdam Hotel’s goal is to become the most sustainable hotel of Europe in 2025 (currently renovating) to achieve this, a change management plan must be implemented to go through the transition of creating a green culture throughout the entire value chain.

As the labor crisis keeps bringing stress among hospitality leaders making the subject of employee retention a key point on the agenda of every future-oriented business, the study comes as a support for Hotel Transilvania in designing a benefits scheme to ensure retention. The importance of benefits …

After reopening in March 2022 Sir Adam Hotel has been dealing with a declining guest satisfaction rate of 5,6% while providing the same guest experience. Studies have shown that this is caused by the increase of negative psychological effects which are caused by COVID-19. Resulting in complained behavior …

This research examines the effects of company expansion on its employees, when there is no indication of further expanding the team. The sales team at Sircle Collection is becoming frustrated as there is no communication of how this expansion will effect their responsibilities. Some employees are currently …

Hotel Des Indes (HDI) is a prestigious hotel dating back to the 19th century, with a rich history and a member of the Leading Hotels of the World (LHW). It offers various amenities, including dining, meeting spaces, and a health club with spa facilities. Currently, the Hospitality Industry (HI) is …

The research client Botanic Sanctuary Antwerp (hereafter: botanic), a five-star superior hotel, commissioned a research to determine ways of implementing sustainable practices in the Meeting & Events (M&E) department, whilst maintaining superior quality.The research, using the Design-Based Research (DBR) …

This study investigates factors predicting hospitality management students’ intention to enter employment in the hospitality industry upon graduation. Survey data were collected from 591 hospitality management students in a hotel management school in the Netherlands. Results of multiple regression analyses …

Een onderzoek naar een digitaal service concept voor een nieuw geopend boutique hotel. De wens van de opdrachtgever was om services digitaal mogelijk te maken om op deze manier minder mankracht te hoeven inzetten, zonder dat dit ten koste gaat van de gast. 

Binnen dit onderzoek wordt een oplossing gezocht voor het succesvol implementeren van business intelligence binnen een organisatie. Business intelligence (BI) is een opkomend fenomeen en is erop gericht sneller betere beslissingen te maken op basis van data, met als doel competitief voordeel te creëren …