Developing personas is a widely used (marketing) method to gain insight into important behavioral components of a specific population by creating a detailed description of someone who represents the target audience. Personas are fictitious persons and give a detailed description of the motivations, needs, …

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In this first English-spoken episode of The Flexpert Podcast, Lonneke Frie interviews her guest Rik Jacobs. They discuss Rik’s career in the light of the Flexpertise theory, to identify what makes Rik a true Flexpert. Rik started his career selling air conditioning and refrigeration units all across …

In their study "How Perceived Fit Affects Customers’ Satisfaction of In-Store Social Robot Advice", Stephanie van de Sanden, Tibert Verhagen, Ewout Nas, Jacqueline Arnoldy, and Koen Hindriks explore how various dimensions of perceived fit influence customer attitudes and satisfaction toward social robots …

In deze tweede aflevering van De Flexpert Podcast spreekt Lonneke Frie met flexpert Anouschka Laheij. Anouschka heeft in haar werkende leven altijd meerdere rollen gecombineerd, met nu een unieke dubbelrol: ze werkt als gespreksleider en dagvoorzitter met (grote) groepen en werkt daarnaast als psycholoog-coach …

Lawmakers as representatives of the people should resist the anti-competitive proposals of the banking sector and embrace a vision of the digital euro that serves the collective interests of Europeans, Dr Martijn van der Linden and Vicky Van Eyck write. The influence of the banking lobby on policymakers …

In deze aflevering van de podcastserie 'In the picture' van het Begeleidings- en coachingslab gaat Laura van de Vendel in gesprek met Janine Haenen en Wouter Breunesse over 'Regie nemen over het eigen leerproces'. Eén van de ambities uit onze nieuwe onderwijsvisie is dat we studenten moeten leren hoe …

In conclusion, the debate on the digital euro is not so much a technocratic and legislative affair as a defining political moment in the history of Europe’s money and payments system. It is an opportunity to redefine the future of money, payments and financial intermediation in a way that is in line …

Economische ongelijkheid is in veel landen gegroeid de afgelopen decennia, ook in Nederland. Dit roept de vraag op of ons economische paradigma aan herziening toe is. Betalen we wel eerlijke prijzen voor onze producten? Moeten we nieuwe grenzen stellen aan het streven naar rendement? En wie draagt hier …

For the Dam tot damloop, a running event with 36,757 participants and 115,000 visitors, both an economic impact analysis (IEA) and a social cost benefit analysis (SCBA) are made to study the (broader) economic effects. Three overlapping geographical regions are studied and two new estimates of non-market …