A chatbot’s design affects how customers perceive its competence and usefulness, both significant predictors of technology acceptance. The preferred design principles vary with the customer’s emotional state and personality, making it unrealistic to come up with a static design that serves everyone. …

In this thesis, we focus on developing behaviours for socially interactive agents (SIAs). The context in which the agent is used is a self-regulated learning system for children. We focus on personalising learning objectives and interaction content within an intelligent tutoring system (ITS). We envision …

Research conducted by Universities of Applied Sciences (UASs) is frequently driven by professional practice where researchers are challenged with finding solutions to real-life problems. These real-life solutions are significantly enhanced by the participation of stakeholders. Through this inclusion …

This study provides insight into Vocational Education & Training (VET) students’ plurilingual repertoires, their behaviours during and attitudes towards interactions in daily life, school and work. A multi-modal approach comprising language mapping, reflective discussions and focus group (FG) interviews …

There is a lack in researching chatbots in terms of organizational boundaries and on stakeholder perspective regarding the feelings of end users toward the interactions for corporate communications (Syvänen and Valentini in J. Commun. Manag. 24:339–362, 2020). Mainly, chatbots are being used to assist …

Background: The adoption of mobile health (mHealth) technologies among older adults remains significantly lower than in younger populations, despite their potential to promote healthier lifestyles and mitigate age-related health risks. Objective: This study aims to explore the perspectives of retirement-age …

Background: Despite the growing interest in smart glasses, it is striking that they are not widespread among health care professionals. Previous research has identified issues related to social interactions involving the use of smart glasses in public settings, which may differ from those associated …

This paper highlights the use of State Space Grids (SSGs) for studying real-time classroom discourse in an intervention targeting professional development. State Space Grid analysis is both a powerful way to visualise patterns in interactional data, and a starting point for further quantitative analysis. …

OBJECTIVE: Motor competence development from early to middle childhood is accompanied by great variance. This course can be influenced by many factors in the ecosystem. The objective of this study was to examine which individual characteristics are associated with an undesirable motor competence development …

Crime script analysis as a methodology to analyse criminal processes is underdeveloped. This is apparent from the various approaches in which scholars apply crime scripting and present their cybercrime scripts. The plethora of scripting methods raise significant concerns about the reliability and validity …