In this manuscript we present the results of a four-year monitor among a representative panel of Dutch citizens on the knowledge, awareness and opinions regarding hydrogen. Hydrogen has the potential to play an important role in the energy transition and therefore receives a growing attention. At the …

In this paper, artificial intelligence tools are implemented in order to predict trajectory positions, as well as channel performance of an optical wireless communications link. Case studies for industrial scenarios are considered to this aim. In a first stage, system parameters are optimized using a …

Social networks and news outlets use recommender systems to distribute information and suggest news to their users. These algorithms are an attractive solution to deal with the massive amount of content on the web [6]. However, some organisations prioritise retention and maximisation of the number of …

Customer-supplier relationships are becoming more digital. However, a personal approach still seems to be a key success factor in the service journey, creating an optimal customer experience. In this research, we investigated the effects of a personal communication approach on customer experience and …

What kind of serious games dealing with climate change are out there? Do these types of games share similar quality levels across borders? The purpose of this article is to carry out a comparative quality assessment of games produced in two different countries: United States and Spain. For this purpose, …

Nokia is a large mobile phone company that is struggling to keep up with other players in the emerging smartphone market. The market is very competitive and the products have a short life cycle. Furthermore, a high level of innovativeness is required. In this report the Finnish mobile phone company has …