This dissertation is focussed on the effects of two innovative budgetary approaches to the budgetary process of the European Union, more specifically on the impact of these approaches on gender mainstreaming. The central question aimed to be answered by this research is: How can gender responsive budgeting …

Although girls and women represent only a minority of the forensic mental health and prison populations, studies worldwide suggest that there has been a steady increase in the number of females being convicted for committing offenses, especially violent offenses. In this chapter, an overview will be …

This report shows the online customer journey of Hotel van Oranje. It finds that there are negative touch points with the younger generation and it is leading to customer dissatisfaction of the website. Key recommendations are:  A new responsive website for Hotel van Oranje  Monitoring the touchpoints …