The white paper provides insights into the transformation of the TCLF sector, with a special focus on the Netherlands and Europe, undertaking the Twin (green and digital) transition. Besides reporting on the various challenges and opportunities, the paper also reflects on the importance of stakeholder …

Introduction This report is written for Personal Sports Club. This report will gain more insight into the customer satisfaction for Personal Sports Club. At this moment in time, Personal Sports Club has little to no insight in their customer satisfaction. That is why this research was needed. Background …