Long-term care facilities in the Netherlands try to implement new design approaches to enrich their environments and to cope with the changes and innovations in the Dutch healthcare sector. An enriched environment supports both quality of life of people with frail health and the well-being of the healthcare …

Scriptie in opdracht van Eliza was here en Fontys Hogeschool Tilburg. Onderzoek naar klantloyaliteit en daaruit volgend adviesplan voor Eliza was here.