Werken sociale robots echt op de winkelvloer? Maken klanten er gebruik van en wat vinden zij van de robot? En hoe kijken winkelmedewerkers tegen de robot aan? Ewout Nas, Tibert Verhagen, Jacqueline Arnoldy, Stephanie van de Sanden (HvA) en Koen Hindriks (VU Amsterdam) zochten het uit. Het is voor winkeliers …

Maintaining the child-robot relationship after a significant break, such as a holiday, is an important step for developing sustainable social robots for education. We ran a four-session user study (n = 113 children) that included a nine-month break between the third and fourth session. During the study, …

We designed a wine recommendation robot and deployed it in a small supermarket. In a study aimed to evaluate our design we found that people with no intent to buy wine were interacting with the robot rather than the intended audience of wine-buying customers. Behavioural data, moreover, suggests a very …

Introduction: Autonomous delivery robots are a promising alternative for last-mile delivery. To realise successful implementation of delivery robots in public spaces, it is important to study the interaction between robots and the traffic environment. The traffic environment includes the physical infrastructure …

Het is te verwachten dat winkelpersoneel in de nabije toekomst steeds vaker samen met sociale robots de klant gaat bedienen. Het maakt het werk leuker en efficiënter, en klanten profiteren van de sterke punten van zowel het personeel als de robot. Om winkelpersoneel met een robot zo goed mogelijk in …

Given the hospitality industry's quick rebound and volume growth in most OECD nations following the Great Recession, the hotel sector in the Netherlands is currently experiencing a severe labour shortage that predates the Covid-19 epidemic (Joppe, 2012). Staff shortages and cost-cutting measures in the …

The challenges facing primary education are significant: a growing teacher shortage, relatively high administrative burdens that contribute to work-related stress and an increasing diversity of children in the classroom. A promising new technology that can help teachers and children meet these challenges …

Supporting children's language development through social robots (discussant)

BACKGROUND: Rapid technological development has been opening new possibilities for children with disabilities. In particular, robots can enable and create new opportunities in therapy, rehabilitation, education, or leisure. OBJECTIVE: The aim of this article is to share experiences, challenges and learned …

Service robots provide retailers with new opportunities to innovate their in-store service offerings. Despite advances made in the fields of human-robot interaction, information systems, and marketing, there is relatively little known about how to apply a service robot in retailing. In this paper we …