In today’s multichannel retail environment, consumers’ experiences in one channel influence their perceptions of another channel. Specifically, consumer evaluations of a firm’s online store have been found to be influenced by consumer interactions with the firm’s in-store personnel. This paper is among …

In this paper, a general approach for modeling airport operations is presented. Airport operations have been extensively studied in the last decades ranging from airspace, airside and landside operations. Due to the nature of the system, simulation techniques have emerged as a powerful approach for dealing …

In this paper, a general approach for modeling airport operations is presented. Airport operations have been extensively studied in the last decades ranging from airspace, airside and landside operations. Due to the nature of the system, simulation techniques have emerged as a powerful approach for dealing …

Existing studies offer very limited insight into how sellers may reduce consumers' perceived risk in order to make consumer-to-consumer electronic marketplaces more successful. Contrary to these studies, the empirical investigation reported in this article acknowledges the role of sellers in enabling …

This study links business requirements and adaptability of existing software systems. Organizations expect flexibility of IT with regard to business requirements. We hypothesize that the flexibility of business requirements is difficult in IT systems, because of software dependencies in the way domain …

A stream of literature is emerging where network development and business modeling intersect. Various authors emphasize that networks influence business models. This paper extends this stream of literature by studying two cases in which we analyze how business modeling and networking interact over time. …

Intergenerational continuity in family behaviors partly results from socialization processes in the parental home. However, socialization is a multidimensional process. This article tests hypotheses about the relative importance of value transmission and modeling in explaining expectations of adolescence …

The dairy sector in the Netherlands aims for a 30% increase in efficiency and 30% carbon dioxide emission reduction compared to the reference year of 1990, and a 20% share of renewable energy, all by the year 2020. Anaerobic Digestion (AD) can play a substantial role in achieving these aims. However, …

This paper proposes and tests a model to explain how consumers’ perceptions of product presentation technologies may affect online impulse buying. Data from a laboratory experiment (N = 212), which were analyzed using a structural equation modeling approach, showed that vividness and interactivity of …