The role that the physical environment plays in value creation is changing. Place is becoming an ever more critical role in people’s willingness to come and spend time in a given environment. There are vital linkages between place-making and place maintenance. This session will discuss the emergence …

Summary Purpose The purpose of this study was to investigate the adoption and actual use of a digital dietary monitoring system (DDMS) and its impact on patient satisfaction with the provided hospital care, body weight changes and health-related quality of life (HRQoL) in patients with potentially curable …

More than 25 years after Moore’s first introduction of the public value concept in 1995, the concept is now widely used, but its operationalization is still considered difficult. This paper presents the empirical results of a study analyzing the application of the public value concept in Higher Education …

The catchment area of the Bovenmark has a total area of almost 40,000 hectares. The catchment area consists of a number of subsystems (Bavelse Leij, Chaamse beek, Galderse beek, Strijbeekse beek and 't Merkske) that together form the catchment area of the Bovenmark. In the 1990s, many development projects …

This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

Previous research conducted by the WaardenMakers has shown that the collaboration between water management organisations in the city of 's-Hertogenbosch is not reaching its full potential and that they do not have a shared ambition for water management in the future. The chances of the duration of projects …

The complexity of regulations governing investigator-initiated trials (IITs) places a great burden on hospitals. Consequently, many hospitals seek to alleviate regulatory pressures by seeking an alternative quality management system (QMS). This paper takes the Netherlands as a case. To investigate how QMSs …

Medisol has transformed itself from a small start up to becoming a medium sized company since its establishment in 2001. Due to this continuous exponential growth and expansion, the management has among its goals for the year 2020 to work on the process of scaling up its operations so that its activities …

Abstract Purpose Sharing and developing digital educational resources and open educational resources has been proposed as a way to harmonize and improve clinical pharmacology and therapeutics (CPT) education in European medical schools. Previous re search, however, has shown that there are barriers to …

It is widely accepted that psychosocial prognostic factors should be addressed by clinicians in their assessment and management of patient suffering from low back pain (LBP). On the other hand, an overview is missing how these factors are addressed in clinical LBP guidelines. Therefore, our objective …