Designers are increasingly collaborating with various stakeholders to address complex societal challenges. These challenges often require a codesign approach, where differ-ent actors with diverse perspectives and experiences unite to explore innovative ave-nues for change. Such collaboration requires …

This paper reveals how the automatising of protocols ignited a public conflict between Dutch banks and their Small and Medium-sized Enterprise (SME) clients in the years after the Global Financial Crisis. The bank’s “infirmary departments” for Financial Restructuring and Recovery (FR&R) were accused …

The process of taking over a business in the agricultural sector is a team process in which, in addition to the transferor and transferee, the partner(s) and non-acquiring family and advisors also play an important role. It is a multi-year process in which decisions have to be made on complex issues. …

Vacant land can provide social and ecological benefits to cities as they are informally used by people and spontaneously populated by animals and plant-life. However, planners and policy makers often frame vacant land as ‘empty’, ‘blank’ spaces, making it difficult to acknowledge informal and more-than-human …

This paper addresses the challenge of assessing Energy Transition Readiness levels in businesses. It identifies gaps in existing literature concerning energy transitions and readiness levels. To tackle this, the paper employs organizational learning theory as its foundational model and introduces a new …

The literature on responsive regulation argues that citizens should be involved in regulatory practices to avoid capture between regulator and regulatee. It also argues that including citizens can add an important perspective to regulatory practices. However, we know little about how citizens' perspectives …

This study explores the intent of designers involved in design for sustainability and how responsible innovation can be collectively implemented. To do so, a case study using situational analysis was conducted with graduates of the Fabricademy program: a 6-month program on textiles and new technologies …

Digital surveillance technologies using artificial intelligence (AI) tools such as computer vision and facial recognition are becoming cheaper and easier to integrate into governance practices worldwide. Morocco serves as an example of how such technologies are becoming key tools of governance in authoritarian …

This chapter offers a working definition of social accountability as any citizen-led action beyond elections that aims to enhance the accountability of state actors. We view social accountability as a broad array of predominantly bottom-up initiatives, aimed at improving the quality of governance (especially …

Interconnected and smart technologies complicate personal information management (PIM) because users delegate the storing, organizing, and retrieving of personal information to smart and mobile service providers. Meta-level PIM activities are required to maintain the privacy and security of personal …