Two modern trends in insurance are data-intensive underwriting and behavior-based insurance. Data-intensive underwriting means that insurers analyze more data for estimating the claim cost of a consumer and for determining the premium based on that estimation. Insurers also offer behavior-based insurance. …

Machine learning models use high dimensional feature spaces to map their inputs to the corresponding class labels. However, these features often do not have a one-to-one correspondence with physical concepts understandable by humans, which hinders the ability to provide a meaningful explanation for the …

There are many good reasons to use synthetic data instead of real data for research purposes. These reasons may range from the business sensitiveness of real data to increased cost of collecting real data in accordance with GDPR requirements. In this paper, we elaborate upon the potentials of the Large …

De digitalisering van de gezondheidszorg is door de pandemie en de snelle ontwikkeling van talige AI waarschijnlijk behoorlijk versneld. De geestelijke gezondheidszorg staat wereldwijd onder toenemende druk door enerzijds een groeiende vraag naar therapieën en anderzijds een tekort aan zorgverleners. …

Humanlike virtual influencers (HVIs) mimic human influencers (HIs), but how do consumers perceive them, and how does this affect persuasion knowledge? This experiment examines how consumers differentiate HVIs from HIs based on two mental states – intentions and emotions– and how differences in mind perception …

In this study, we argue that organizers of live music have increasingly been confronted with uncertainty and risk in the pre-pandemic era and that the pandemic has clearly put them under further pressure. At the same time, live music venues and festivals have proven to be largely resilient to the extreme …

Emerging technologies like artificial intelligence and augmented/virtual reality come with many ethical and societal questions. In order to develop applications based on these technologies responsibly, businesses, governments and knowledge institutions are increasingly working together, and sometimes …

Living Labs are ‘open innovation ecosystems’, offering unique opportunities for conducting scientific experiments ‘in the wild’. Yet, Living Labs also support the generation of other, informal, types of knowledge: often tacit and difficult to capture and share, acquired outside of rigorous academic research …

Due to their unique mindset and skills, designers are particularly apt to facilitate transformation processes in Living Labs, especially those that have social innovation as a goal. However, existing literature geared to the practice field runs short when designers interested in taking on such facilitation …

Today’s applied design researchers are where the action is. They have always operated as a catalyst of change: propelling and steering design and society into brighter futures. But now, more than ever, design researchers teamup with a broad range of stakeholders to get things done. They surround themselves …