An assessment of SJDs service quality through interaction quality, physical environment and outcome quality. The final intervention looked at reducing perceived waiting times by improving ambiance and reducing patient anxiety.

On January 1, 2015, Alrijne Zorggroep was formed by a merger between the Diaconessenhuis and Rijnland zorggroep. Alrijne Zorggroep consists of three hospital locations, two healthcare centres and two nursing homes. The hospitals are located in Leiden, Leiderdorp and Alphen aan de Rijn. This research …

The aim of this study was to capture and understand the immediate recovery journey of patients following lumbar spinal fusion surgery and explore the interacting constructs that shape their journey. A qualitative study using Interpretive Phenomenological Analysis (IPA) approach. A purposive sample of …

Het gebruik van technologie om patiënten in de thuissituatie te monitoren is in opkomst. Bij ‘Hartzorg op Afstand’ meten patiënten met chronisch hartfalen thuis hun bloeddruk, polsslag en gewicht. De verpleegkundig specialist in het Harthuis van het Isala ziekenhuis kan op afstand resultaten inzien, …

The current healthcare delivery system is under pressure. With an aging population and changing lifestyles, the incidence and prevalence of chronic diseases have grown steadily worldwide. It is presumed that people with multiple chronic diseases account for a very large proportion of healthcare utilization …