Many of today’s challenges that confront society are complex and dynamic and require new perspectives, new ways of looking at problems and issues, in order to be able to come to solutions that could not be found before. This process is called reframing and we suggest that one of the key stages in this …

Emerging pervasive technologies such as the Internet of Things and Open Data will have severe impact on the experience, interactions and wellbeing of citizens in future smart cities. Local governments are concerned how to engage and embed citizens in the process of smart city development because without …

This paper will focus on the role of artists and designers as agents of change in sustainability innovation. We will analyse the characteristics of this role on the basis of a review of literature that discusses various concepts, methodologies and strategies applied by artists and designers in innovation …

Designers have grown increasingly interested in social consequences of new technologies. As social impacts become increasingly important it might be fruitful to understand how social impacts develop and how a designer can anticipate these consequences. In health care practices, for instance, it is important …

De informatieprofessional 3.0 moet niet bestaande dingen beter doen, hij moet betere dingen doen. Een van de essentiele vaardigheden is inhoudelijke verdieping: sleutelen aan kaders in plaats van binnen kaders te werken.

Bureau Wbtv (Wet beëdigde tolken en vertalers), onderdeel van de Raad voor Rechtsbijstand in Utrecht, liet in april 2011 door het onderzoeksbureau Intomart een klanttevredenheidsonderzoek uitvoeren onder tolken en vertalers. Hieruit is gebleken dat de doelgroep (de tolken en vertalers) de voorwaarden …