Power is needed to get things done in organisations. But who should have this power? Traditionally, power is exerted by managers at the top of the organisational hierarchy. This has led to a strong focus on individual performance, a call for strong leaders showing heroic management. In this technical-practical …

The aim of this research was to gain evidence based arguments for the use of the scoring rubric for performance assessment of information literacy [1] in Dutch Universities of Applied Sciences. Faculty members from four different departments of The Hague University were interviewed on the ways in which …

De opdracht betreft het beschrijven van de huidige ITIL processen (incident management, problem management e.d.) en verbetering inventariseren en implementeren. Het doel van de afstudeeropdracht is inzicht krijgen in de huidige processen en werkprocedures die ten grondslag liggen aan de ICT servicedienst, …

The current paper investigated age-related differences in the relations of psychological contract breach with work outcomes over time. Based on affective events theory, we expected job satisfaction to mediate the longitudinal relationship of contract breach with changes in job performance. Moreover, …

The current paper investigated age-related differences in the relations of psychological contract breach with work outcomes over time. Based on affective events theory, we expected job satisfaction to mediate the longitudinal relationship of contract breach with changes in job performance. Moreover, …

Human Resource Management (HRM) is widely believed to have a positive effect on the performance of company. However, empirical proof of this is hard to come by. In this study, we try to establish a linkage between HRM and financial output of two case studies in the profit sector. To do this, we have …

Purpose: This paper aims to define the influence of the physical and social dimensions of the work environment on knowledge productivity of academics in Dutch Universities of Applied Sciences.Design/methodology/approach: Literature review; a multiple case study based on literature review (6 cases); a …

Er is een nieuwe NEN-norm, namelijk de NEN-EN 15221. Er is onderzocht wat deze 6-deligeserie van de NEN-EN 15221, en voornamelijk de NEN-EN 15221-3, voor het Facilitair Bedrijf van het azM (FB) kan betekenen. De NEN-EN 15221 biedt facilitaire organisaties in Europa houvast om de organisatie op diverse …

Dit artikel bespreekt de relatie tussen organisatiecultuur en performance management. De auteurs stellen dat gedrag niet op zichzelf staat, maar wordt gevormd door onderliggende waarden en overtuigingen. Om performance management in de praktijk succesvol te laten zijn, moet het worden opgenomen in de …

Societal developments show that future demands for visualization can be expected to grow. In many areas of organized human activities organizations may turn away from textual and numerical flatlands, and rely on the convenient and multidimensional digital worlds. Virtual worlds for facility management, …