The traditional paternalistic approach in health care is increasingly developing towards a patient-centered care (PCC) approach. However, not all patients are able to take advantage of the positive effects of PCC. Inadequate health literacy (HL) is an important limiting factor in the ability of patients …

This paper introduces the AVAC-SMS maturity metric and its accompanying tool which were developed in the frame of a research project with the aim to suggest new safety metrics, especially for Small-Medium Enterprises (SMEs). The metric is based on the ICAO Safety Management Manual, it was designed by …

Using a designerly approach in projects within a wide spectrum of disciplines is increasingly popular. This paper describes a case in where the 1:10:100 design approach is used in a social sciences project and explores the mutual learning that took place. It discusses the added value of using design …

In coastal and low-lying vulnerable delta cities, such as the Rotterdam Metropolitan region and Metropolitan Manila, there has been an increase in vulnerability of urban flooding and water quality problems. New approaches address the current and future effects of climate change and increase urban quality, …

BACKGROUND: Urinary and (peripheral and central) intravenous catheters are widely used in hospitalized patients. However, up to 56% of the catheters do not have an appropriate indication and some serious complications with the use of these catheters can occur. The main objective of our quality improvement …

In coastal and low-lying vulnerable delta cities, such as the Rotterdam Metropolitan region and Metropolitan Manila, there has been an increase in vulnerability of urban flooding and water quality problems. New approaches address the current and future effects of climate change and increase urban quality, …

This document is a thesis based on research performed at the Hogeschool Utrecht, Utrecht, The Netherlands, for the master Project Management. Risk management is a tool to keep projects on track. The basic assumption is the connection between cause and effect. In a chaotic world this connection no longer …

Road and City Mobility (RCM) is a business unit of Siemens Netherlands. RCM’s core business is to provide infrastructure solutions for its customers. Generally, 80% of RCM’s revenue is generated by projects; the other 20% of the overall revenue is generated by the sales of products (e.g. electronic variable …

Small retail entrepreneurs in the Netherlands are confronted with declining turnover and ROI. A decrease and even disappearance of small retail in town centres, suburbs and villages is not just a loss of income for the people involved. It constitutes also a loss of attractiveness and economic viability …

Summary Social impact assessment (SIA) developed alongside EIA in the early 1970s as a mechanism to consider the social impacts of planned interventions. The early understanding tended to limit the practical application of SIA to the project level, usually within the context of regulatory frameworks, …