Frail older adults are increasingly encouraged to be in control of their health care, in Western societies. However, little is known about how they themselves perceive control in health care. Therefore, this study aims to investigate the concept of health care-related perceived control from the viewpoint …

Purpose This paper investigates the impact of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase through Internet channels. Design/methodology/approach Using survey data from large consumer samples from 15 European countries, the authors classify consumers according …

In a pilot study we aimed to identify the initial experiences with and results of the program Parenting with Success and Satisfaction (PARSS), which was developed to support parents with severe mental illness based on psychiatric rehabilitation. Methods: The outcome measures in this study were: Satisfaction …

International partnerships are a mechanism for supporting the academic development of occupational therapy and promoting cultural competence. This case study describes the factors that have helped to sustain a post-qualifying programme implemented by five higher education institutions in Denmark, the …

This book describes how policy workers and administrators of local councils and non-profit organisations can contribute to a social domain in which the people’s strengths are better utilized within the framework of the Social Support Act (Wmo). The book is built up around the three assignments a government …

Objectives: To present the results of the process evaluation of the PLAYgrounds program, using the RE-AIM framework. Design: This study provides information regarding Reach, Adoption, Implementation and Maintenance. Methods: The PLAYgrounds program promotes increasing levels of physical activity in 6–12 …

Een boek op basis van een studie naar de invloed van leercondities (support, challenge, assessment) en cruciale gebeurtenissen op de ontwikkeling van individueel talent. Zes HRM-ers, uit wetenschap en praktijk, die dominant zijn in het hedendaags HRM-debat, zijn op basis van een theoretisch model bevraagd …

Purpose: This study aims at a sociological understanding of the concept of (un)motivation in order to provide clues for improving vocational rehabilitation (VR) support. Method: (Un)motivation is understood as the product of the interaction between clients and professionals in an institutional context. …

The Internet offers many opportunities to provide parenting support. An overview of empirical studies in this domain is lacking, and little is known about the design of web based parenting resources and their evaluations, raising questions about its position in the context of parenting intervention programs. …

From the article: The higher educational environment in Europe is changing and for the Netherlands this means that the dual educational system (universities and insti-tutes for higher professional education) will disappear. However this is not the only driver of change. Many European countries face …