This article discusses the results of a study on children’s perspective (called: inner logic) on disciplinary conflicts with their (foster) parents. Most children accept parental authority, but also defend their personal autonomy and loyalties to peers. Only own children (children who live by their own …

Cleanliness is one of the key determinants of overall customer satisfaction in train stations. Customers’ perception of cleanliness is not limited to cleaning only but depends on multiple predictors. A better understanding of these predictors may contribute to the optimisation of perceived cleanliness …

For successful project management, it is essential to adopt a suitable project management approach. This approach must be based on a thorough understanding of the project characteristics in its context. In this paper we present a diagnostic model that aims to advance this understanding. We distinguish …

Abstraction is considered an essential aspect of computational thinking. Primary schools are starting to include computational thinking into the curriculum. However, in order to guide their support, teachers need to know how to recognize abstraction. In this paper, we present how we can observe abstraction …

In this article, we use Kooiman’s theory of governance in combination with key-conditions of community self-steering identified in recent studies to examine how the self-steering capacity developed of a community initiative aiming at improving the liveability of a small Dutch village. Using non-participatory …

A Dutch healthcare organisation modernizes its real estate portfolio to meet today’s requirements and acquired an office building for conversion into a nursing home for elderly with dementia. The purpose of the research has been to study the design principles for elderly with dementia, for innovative …

Noise is a common problem in hospitals, and it is known that social behavior can influence sound levels. The aim of this naturally-occurring field experiment was to assess the influence of a non-talking rule on the actual sound level and perception of patients in an outpatient infusion center. In a quasi-randomized …