Commemorating its founding in 1908, the Amsterdam Academy of Architecture has initiated a series of publications to highlight the results of its Masters Education and research programmes. First in the series, this book reflects on the Academy's 2008 centenary celebrations, the evolution of its programme, …

Introduction: Youth activity guideline compliance is generally low across most western countries and Dutch youth are no exception to this. Thirty-two percent of 4-11 year old boys and girls, and 15% of 12-17 year olds are currently meeting the physical activity (PA) guideline recommendations of one hour …

This final project explored the functions and services of the export consultancy firm Zet-Group and focuses on OOO Zet-Group, the Russian division. Furthermore, it lists the obstacles that Dutch SMEs experience when exporting to Russia so that Zet-Group can develop its services to make them fit with …

In the academic year 2009-2010, both field and desk research have been conducted for The Hague University's Sports Department. This research is important for the Sports Department because it provides inside information about the target group, which can be applied to (future) communication strategies. …

This book, ‘Outreach work and imminent eviction: RAAK research’, is a report of the results obtained from the examination of these innovations. The first chapter contains a description of the pilot projects, which brought together care workers from the Blankenberg Foundation and Dynamo for early intervention …

Working paper 2009

For IT services companies, delivering high quality IT services is of eminent importance. IT service quality drives customer satisfaction, which in its turn drives firm performance. It is this link that is addressed in this paper: How can the performance of customer service delivery teams be improved, …

Purpose: Intellectual capital theory and practice predominantly focus on measuring and managing intangible assets. However, if we want to balance the intellectual capital books (Harvey and Lusch, 1999), we should recognize both intellectual assets and intellectual liabilities (Caddy, 2000). Therefore, …

The central question of this dissertation is what lessons can be learned from Surinam when it comes to the integration of immigrants. Surinam consists of five main population groups and to assess this process of integration this dissertation is structured by the following questions: What is integration …

GrandAlpes is a company founded by International Lodging Services, who is a tour operator specialised in chalets. GrandAlpes is responsible for the management in several chalets villages in France and Vallandry is their biggest chalet park with 50 chalets and a restaurant. About 500 people can stay in …