In solving systemic design challenges, designers co-create with professionals from various fields. In the context of innovation in healthcare practices, this study investigates design abilities that healthcare professionals develop by participating in co-design projects. We conducted a mixed-methods …

The integration of big data and artificial intelligence into modern systems has profoundly influenced societal structures causing significant ethical challenges. This paper investigates the role of professional oaths in mitigating these threats by focusing on Dutch data professionals. Through a two-phase …

Small and medium-sized production companies face many challenges in decision making about planning, maintenance, and other operational processes due to challenges of high variety in customer demand, configurations of the production processes, technologies used and so on. Operation Digital Twinning is …

Trust in AI is crucial for effective and responsible use in high-stakes sectors like healthcare and finance. One of the most commonly used techniques to mitigate mistrust in AI and even increase trust is the use of Explainable AI models, which enables human understanding of certain decisions made by …

Academic cheating poses a significant challenge to conducting fair online assessments. One common way is collusion, where students unethically share answers during the assessment. While several researchers proposed solutions, there is lack of clarity regarding the specific types they target among the …

There is a lack in researching chatbots in terms of organizational boundaries and on stakeholder perspective regarding the feelings of end users toward the interactions for corporate communications (Syvänen and Valentini in J. Commun. Manag. 24:339–362, 2020). Mainly, chatbots are being used to assist …

In this paper, we provide a concrete case study to better steer corporate reputation management in the light of recent proliferation of AI-generated product reviews. Firstly, we provide a systematic methodology for generating high quality AI-generated text reviews using pre-existing human written reviews …

In 2030, more than 80% of the Dutch population will live in urban areas. This rapid urbanization brings significant challenges, such as air pollution, a shortage of green spaces, heat stress, and other urgent issues that threaten our living environment, but it also offers opportunities: the chance to …

Ethical tools are frequently proposed as a means to promote the design and implementation of responsible Artificial Intelligence (AI). Yet many organizations designing and deploying AI make only limited use of ethical tools. This study explores the application of ethical tools for responsible AI in the …

Routine maintenance of commercial aircraft requires reliable detection and repair of corrosion to ensure structural integrity. Post-repair inspections are commonly performed using manual ultrasonic point measurements of residual thickness, a process that is time-intensive and constrained by limitations …