Purpose: This study assesses the perceived quality of the outcomes in decision-making phases by using the conversational ai approach. Design/Method: The research adopts an experimental design to explore the impact of conversational artificial intelligence (AI) in the separate phases of a decision-making …

The healthcare sector has been confronted with rapidly rising health care costs and a shortage of medical staff. At the same time, the field of Artificial Intelligence (AI) has emerged as a promising area of research, offering poten tial benefits for healthcare. Despite the potential of AI to support …

Design schools in digital media and interaction design face the challenge of integrating recent artificial intelligence (AI) advancements into their curriculum. To address this, curricula must teach students to design both "with" and "for" AI. This paper addresses how designing for AI differs from designing …

The central thesis of this book is that access to information represents a vital aspect of contemporary society, encompassing participation, accountability, governance, transparency, the production of products, and the delivery of services. This view is widely shared, with commentators and scholars agreeing …

Albeit the widespread application of recommender systems (RecSys) in our daily lives, rather limited research has been done on quantifying unfairness and biases present in such systems. Prior work largely focuses on determining whether a RecSys is discriminating or not but does not compute the amount …

Artificial Intelligence (AI) is increasingly shaping the way we work, live, and interact, leading to significant developments across various sectors of industry, including media, finance, business services, retail and education. In recent years, numerous high-level principles and guidelines for ‘responsible’ …

We designed a wine recommendation robot and deployed it in a small supermarket. In a study aimed to evaluate our design we found that people with no intent to buy wine were interacting with the robot rather than the intended audience of wine-buying customers. Behavioural data, moreover, suggests a very …

Deepfake videos are defined as a resulting media from the synthesis of different persons images and videos, mostly faces, replacing a real one. The easy spread of such videos leads to elevated misinformation and represents a threat to society and democracy today. The present study aims to collect and …

Objective This paper aims at uncovering the hampering and facilitating factors in intercultural communication that professionals encounter in their business relationships. Methodology The data collection process involved conducting individual interviews and two rounds of focus groups with professionals …

Artificial Intelligence (AI) is increasingly used in the media industry, for instance, for the automatic creation, personalization, and distribution of media content. This development raises concerns in society and the media sector itself about the responsible use of AI. This study examines how different …