This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

This thesis document is aimed at the development and implementation of a new storage system and process within several departments operating in the ICL Amfert facility. The departments are currently storing their data in two hard drives and wanted to migrate their information in a SharePoint environment …

circular economy as a system change is gaining more attention, reusing materials and products is part of this, but an effective method for repurposing seems to be missing. Repurpose is a strategy which uses a discarded product or its parts in a new product with a different function. Literature on specific …

Escalating climate crisis activism highlights the potential of self-organised approaches in sustainability to address the disconnect between corporate sustainability activities and globally declining ecological systems. This paper argues that corporate sustainability is a co-evolutionary process of emergence …

PURPOSE: In 2018, the SARCUS working group published a first article on the standardization of the use of ultrasound to assess muscle. Recommendations were made for patient positioning, system settings and components to be measured. Also, shortcomings in knowledge were mentioned. An important issue that …

Moroccan companies face a multitude of risks related to their vulnerability to climate change, in particular operational, supply chain, and financial risks. In recent years, public and private actors have experimented with a number of approaches to facilitate the integration of climate change at different …

This study contributes to a deeper understanding of using problems with wicked tendencies as vehicles for learning in higher professional education (HPE). It was guided by this question: How can the features of problems, problem‐solving approaches and outcomes be aligned in HPE courses aiming to prepare …

Background: For a stress-management app to be persuasive and impactful, designers and developers should obtain a clear perspective of the value proposition according to key stakeholders before development. However, this is often not the case. In order to increase the chance of creating an impact by means …

The aviation industry is a changing industry in which several factors influence the performance of the airport and the network of airports that are interconnected. Business models, technical operations in airspace and in the airfield, societal conditions among others are some of the ones that must be …

Increased spatial pressures on the marine environment asks for smart use of space in order to safeguard the achievement of environmental, social and economic objectives. Multi-use is seen as a new paradigm for space efficiency and might yield other benefits beyond that. Within the scope of their Policy …