This column is about two paradoxes in IT, the Law of Gates and the Hanlon Razor. Many functionalities can be automated, but that this rarely says anything about the "real" contribution of the employees. For example, we still have train conductors, who also still check the validity of admission tickets, …

The ITS European Congress is part of a bigger cluster of ITS Congresses. It is organised in a European city in the years where there is no ITS World Congress in Europe. The ITS World Congress rotates between Europe, the Asia Pacific region and the Americas. For all European Congresses, ERTICO and its …

Occupational stress can cause all kinds of health problems. Resilience interventions that help employees deal with and adapt to adverse events can prevent these negative consequences. Due to advances in sensor technology and smartphone applications, relatively unobtrusive self-monitoring of resilience-related …

Organizations in legal practice, under pressure to do “more for less,” are searching for ways to automate legal work, to improve efficiency of legal service delivery. Automated drafting of contracts (or: contract automation) is one of the areas where technology is—partly—replacing legal professionals. …

This paper reports about the operation of the automated and electric ParkShuttle at the Rivium Businesspark in the Netherlands. The ParkShuttles operate without a driver on a designated lane where crossing traffic is managed with barriers. The second and current generation ParkShuttles have been operating …

Self-tracking and automated persuasive eCoaching combined in a smartphone application may enhance stress management among employees at an early stage. For the application to be persuasive and create impact, we need to achieve a fit between the design and end-users’ and important stakeholders’ values. …

The field of data science and artificial intelligence (AI) is growing at an unprecedented rate. Manual tasks that for thousands of years could only be performed by humans are increasingly being taken over by intelligent machines. But, more importantly, tasks that could never be performed manually …

Living a sedentary lifestyle is one of the major causes of numerous health problems. To encourage employees to lead a less sedentary life, the Hanze University started a health promotion program. One of the interventions in the program was the use of an activity tracker to record participants' daily …

In recent decades, technology has influenced various aspects of assessment in mathematics education: (1) supporting the assessment of higher-order thinking skills in mathematics, (2) representing authentic problems from the world around us to use and apply mathematical knowledge and skills, and (3) making …

Background: The combination of self-tracking and persuasive eCoaching in automated interventions is a new and promising approach for healthy lifestyle management. Objective: The aim of this study was to identify key components of self-tracking and persuasive eCoaching in automated healthy lifestyle interventions …