When should a surveillance system that is used in preventive policing sacrifice the privacy of citizens to prevent criminality? What should be the impact of individual moral expectations when a social media platform designs an algorithm? To what degree can we use technology-driven deception in dementia …

The “Age-Friendly Cities & Communities: States of the Art and Future Perspectives”publication presents contemporary, innovative, and insightful narratives, debates, and frameworks based on an international collection of papers from scholars spanning the fields of gerontology, social sciences, architecture, …

We are confronted with increasingly pressing questions about economic and social transition. Things have to change, but how? We believe that this change is concerned with three closely related challenges, which we call the triple transition—climate, energy, and circularity. These challenges combined …

In daily life, the amount of carbon dioxide emitted from building heating, cooling and electricity consumption accounts for 47% of the total building carbon dioxide emissions. This makes people pay too much attention to energy conservation and emission reduction, which leads to the neglect of a pleasant …

The European Manifesto for Inclusive Learning is an initiative of the University of Florence to promote adult education for migrants and refugees. The program seeks to provide “a concrete tool for adult educators to promote adult learning in their local context”. In order to achieve this goal, eight …

The theoretical framework of this dissertation is based on Amartya Sen’s capability approach (Chapter 2). In the early 1980s, development economist Amartya Sen developed the capability framework as a broad normative framework for the evaluation and assessment …

This research aims to examine how the EU and its Member States can advance its support for the ICC’s complementarity principle. The principle of complementarity is one of the ICC’s core principles and its paramount importance is acknowledged by the EU. Subsequently, the ICC is a court of last resort …

This chapter investigates the deeply mediatized experience of place and space within the lived practice of events by studying two annual Dutch cultural events as cases: Oerol Festival (2017) and 3FM Serious Request (2017). Drawing on substantial datasets containing online and offline participant observations, …

Disinformation and so-called fake news are contemporary phenomena with rich histories. Disinformation, or the willful introduction of false information for the purposes of causing harm, recalls infamous foreign interference operations in national media systems. Outcries over fake news, or dubious stories …

The focus of this chapter is the customer journey, a concept that has emerged from business practice and that now commands the attention of practitioners and academics alike. The customer journey is defined as the sum total of all customer interactions with a product, brand or organization across multiple …