Introduction This study aims to advance theoretical development on digital transformation (DT) skills that are essential for sustainable employment. Rapid and continuous advancements of digital technology, such as increased automation, artificial intelligence (AI), big data, cloud computing, robotics …

Purpose This study aims to develop an understanding of how customers of a physical retail store valuate receiving location-based mobile phone messages when they are in proximity of the store. It proposes and tests a model relating two benefits (personalization and location congruency) and two sacrifices …

Technological developments go fast and are interrelated and multi-interpretable. As consumer needs change, the technological possibilities to meet those needs are constantly evolving and new technology providers introduce new disruptive business models. This makes it difficult to predict what the world …

Although much research has been done into the importance of IT Capabilities (ITC), Digital Leadership (DL) and Digital Transformation (DT) with regard to organizations’ firm performance and ability to thrive in the current digital market, there is little research on qualifying which specific ITC and …

Digital transformation has captured much enthusiasm from both academia and industry. It is essential for any organization to incorporate digitalization into its strategy. The state-of-the-art technologies have enhanced the data storage and processing capabilities. Together with the exponentially increased …

Digitale transformatie staat zowel in de wetenschap als het bedrijfsleven sterk in de belangstelling. Het is voor elk bedrijf essentieel om digitalisering in zijn strategie te verwerken. In combinatie met exponentieel toenemende hoeveelheden data hebben bedrijven ongekende mogelijkheden om datagedreven …

The value of a decision can be increased through analyzing the decision logic, and the outcomes. The more often a decision is taken, the more data becomes available about the results. More available data results into smarter decisions and increases the value the decision has for an organization. The …

When organizations start to digitize, this often means that processes will be changed. The management paradigm that is centered on the continues review and improvement of organizational processes is Business Process Management (BPM). To digitize processes, an organization should have the right competences …

HvA professionals bevinden zich in een unieke situatie als gevolg van de COVID19 uitbraak. De digitale en sociale transformatie die als het gevolg van die uitbraak in gang is gezet, heeft invloed op het professioneel handelen en het welzijn van HvA medewerkers. The Work Lab verricht hier de komende maanden …

The world changes and new digital solutions arise in a fast pace, requiring organizations to adapt fast to these changes and innovations. Consequently, the required skills and knowledge of employees to effectively contribute to the core business of an organization, are also subject to changes. Currently, …