In this chapter, we propose that the democracy we wish to see out in the world is influenced by the quality of our own “inner democracies”—that is: the quality of the democracies among and between the selves or voices in the landscape of the self. We must find ways out of the I-prisons we experience …

Many, many comparisons have been drawn in recent years between the current rise of (right-wing) populism and the financial crisis of 2008 that shook and continues to shake Europe to its core, and the tumultuous and horrifying events of the 1930s, which in the end resulted in the Second World War. A number …

At the individual level we know that it can be very difficult to unlearn bad habits. For example, a once learned but non-optimal fingering on the piano is almost impossible to unlearn. The problem, as Dickens describes so beautifully in his famous Christmas Carol, is that we indeed make the chain we …

This thesis shows the results of how an alternative design can influence online behaviour which is measured by data and tracked through A/B tests. This research can be used as an example to show customers the value of conducting such an experiment. These experiments can be used by the customer to test …

BEDRIJF is een systemintegrator wat momenteel 28 procent van de zorgsector ondersteunt in het optimaliseren van hun communicatiesystemen. BEDRIJF merkt dat de gemiddelde leeftijd stijgt terwijl de doelstelling is deze te verlagen. Ook komt potentieel nieuw jong talent niet binnen via eigen kanalen, maar …

The objective of the study described in this paper is to define safety metrics that are based on the effectiveness of risk controls. Service providers define and implement such risk controls in order to prevent hazards developing into an accident. The background of this research is a specific need of …

Student satisfaction gains an increasingly central position in the context of quality measurements. However, student satisfaction can also be stipulated as an important motivational factor for students as learners. This study combines this perspective on student satisfaction with the notion of differences …

According to a recent manifesto titled Manifest Nederlands op School, the secondary school subject Dutch Language and Literature is incoherent, unchallenging and unscientific. In order to solve this problem, the school subject should strive to reach levels of conscious language proficiency (‘bewuste …

Brand managers have several options in their quest to connect their brands with consumers.They may stress functional brand attributes and benefits, their brand's personalitytraits, or their brand's values (the human values attached to the brand). Which of these is most important to consumers is an open …

In recent years, the use of visualizations or infographics in the news has become increasingly popular. We know, however, surprisingly little about how news consumers use and appreciate news visualizations. We apply a mixed-method approach to answer these two questions. First, we conduct an eye-tracking …