When addressing problems with wicked tendencies in higher professional education, students experience complexity, uncertainty, and value divergence. Furthermore, they are confronted with disciplinary, organisational, and sector boundaries. Prior research has revealed variability in students’ experiences …

While digitalisation requires facilities management (FM) organisations to change at an increasing rate, little is known about the mechanisms that create ownership and enable individuals to implement changes in everyday FM practice. In this study, these mechanisms are explored from a stewardship perspective. …

Social complexities have increased in the aftermath of global phenomena such as the migrant crisis, intensifying socio-economic inequities, racial discrimination, and backlash against the universal rights of minority groups. These are challenging how designers respond to social issues. Human-centred …

This study introduces a novel methodology for the post-analysis of operational predictability by leveraging timestamps collected through the Airport Collaborative Decision Making (A-CDM) framework. Focusing on the start-up and departure phases, the analysis highlights the importance of accurately planning …

In the digital age, information problem solving (IPS) competence is essential for professionals to use online information effectively. Despite its importance, starting professionals often struggle with processing and presenting information, which are critical phases during authentic IPS tasks. Therefore, …

In the digital age, information problem solving (IPS) competence is essential for professionals to use online information effectively. Despite its importance, starting professionals often struggle with processing and presenting information, which are critical phases during authentic IPS tasks. Therefore, …

In January 2022 the new Dutch Civic Integration programme was launched together with promises of improvements it would bring in facilitating the ‘integration’ of newcomers to the Netherlands. This study presents a critical discourse analysis of texts intended for municipalities to take on their new coordinating …

This opinion chapter discusses the advantages of foresight under a systemic macrocognitive approach for the safe and effective deployment of technological innovations in aviation. Although microcognitive studies aid the understanding of interfaces between innovative systems and their users, this chapter …

As multifunctional places that combine shopping and hospitality with public space and residential functions, urban consumption spaces are sites where different normative orders surface and sometimes clash. In Amsterdam, such a clash emerged over touristification of consumption spaces, eroding place attachment …

The capacity of the newly inaugurated airport terminal in Mexico City, opened in 2022, has sparked debates regarding its adequacy to accommodate future demand. To address this critical question, our study employs simulation-based analysis to assess the terminal's true potential. By simulating various …