The objective of the study described in this paper is to define safety metrics that are based on the utilisation of resources. The background of this research is a specific need of the aviation industry where small and medium-sized enterprises lack large amounts of safety-related data to measure and …

Real-time location systems (RTLS) can be implemented in aged care for monitoring persons with wandering behaviour and asset management. RTLS can help retrieve personal items and assistive technologies that when lost or misplaced may have serious financial, economic and practical implications. Various …

In cross-border e-commerce, electronic retailers (e-retailers) aim to extend their sales activities via the Internet beyond national borders. Unlike large companies, small and medium-sized enterprises are struggling with their international online expansion. This phenomenon is not limited to countries …

Recent challenges such like climate, demographic, political, economy and market changes are the foundation for the establishment of the Regional Cooperative Westerkwartier (RCW) in the Northern Netherlands. This RCW is managing a vast range of regional programs and projects developed by multi-stakeholder …

In 2014 “Printen in de derde dimensie” - a booklet on 3D printing and its applications within small and medium enterprises - was published as the result of research conducted by the Professorship for Polymer Engineering. It showed the rapidly growing possibilities resulting from the accelerating technological …

This chapter diagnoses the situation of high-tech small and medium enterprises (SMEs) in the Eindhoven Brainport region in the south of the Netherlands, based on desk research and additional background interviews. This region has an ecosystem with a very proliferated heritage of technology-based companies …

This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

This survey is about recognizing patterns in the way Small and Medium Enterprises (SMEs) organize their procurement activities. The scope of the survey is limited to the key commodities of the SME. A key commodity is defined as the purchased product or service group which is essential for realizing the …

The regional office of the Royal Association MKB-Nederland, the largest entrepreneurs’ organisation in the Netherlands, MKB-Nederland Noord asked us if we could support small and medium-sized entrepreneurs (SME’s) in the North of the Netherlands to fulfill social conditions in public procurement. SME’s …

Miller, Le Breton-Miller and Scholnick (2008) summarize and discuss two major perspectives constructed from the literature on family owned businesses (FOBs): stewardship and stagnation theory. In this paper the stagnation theory is being put to the test on Dutch small/medium enterprises (SMEs). According …